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1. Wignells Heating & Cooking Abbotsford
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· 44 reviews
430 Johnston St, Abbotsford VIC 3067, Australia
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Fireplace store
2. Chimineas & Aussie Heatwave Fireplaces
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· 43 reviews
9 Enterprise Ct, Mulgrave VIC 3170, Australia
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Johan Wilken: Excellent and friendly service! 👌
Beau Cavka: We brought a cast iron chiminea at the garden show, it is fantastic! We've used it three times and each time ran so clean and impressed our friends. Thanks again for the great product and service.
Melissa Hensler: 20 years later and I love it just as much as when hubby gifted it to me on my 30th birthday @
Andrew: Gets really hot
Brad Vella: Excellent service, went above and beyond to get my order on time for a birthday gift . Haven't used it yet but is exactly what she wanted, thanks very much.
Catherine Kirkpatrick: I love my Aussie Heatwave chiminea!!! It’s my favourite thing and it gives us a reason to celebrate pizza night each week! We have owned one for about 4 years and our pizzas are legendary in our neighbourhood. Our teenage sons wanted a fire pit so I did a bit of research. The chiminea is better than a fire pit because you don’t get covered in smoke and you can cook on it. I make my own pizza bases in my bread maker! It’s so easy to do - and yet time and time again guest are just blown away by how delicious our pizza are! The chiminea makes an occasion out of every night we light it up. Do buy the platform with wheels as it’s really good to move it in closer if you are cold in winter, or push it away in summer. We use it all year round and I would highly recommend it.
Garry Tacken: Daughter & husband love firepit. Delivered within a few days of ordering as requested. Much appreciated - great product & customer service.
Robyn Scordilis: Absolutely incredible purchase - our chimnea is awesome! Wonderful company to deal with! Thank you so much!
Leonie Fitzpatrick: The Chiminea is fantastic. And Andrew was great at following up with some questions. Very happy customer!
Derek Chan: Great service, great product. The Morso Forno is a piece of art
Leo Bernardi: and the flavour from the bbq is exceptional. Andrew was very useful explaining all the features etc, the only negative was there was getting delivered to our door as agreed but that problem was resolved by Aussie Heatwave. Great product, highly recommend it for it's efficiency and as a centre piece of our courtyard.
Bernie S: Just a short message to let you know how happy we’re with the new chiminea with pizza oven and roller deck, we love it and were really impressed with the service and quick delivery.
Caroline May: We absolutely love our chiminea. Perfect addition to our deck. Excellent customer service. Thoroughly recommend.
John Vineburg: Great people to deal with - can highly recommend both vendor and product
Nonie Hahn: Thank you to the delivery team who brought our chiminea down to our backyard, where we immediately put it to use.The chiminea adds character to our garden and has made time in our garden so much more enjoyable in the cooler months. We're entertaining visitors around the fire all the time, we love it! Thank you!
Russell Cato: Absolutely beautiful atmosphere with our new chiminea, really makes the party flow 👍🍺🍿
Roger Caldow: Recently purchased a Cast Iron Chiminea, delivery was quick and received in less than 2 days.Very heavy unit, set up was easy, the best part was cranking up the initial fire.No smoke in your eyes, heated the outdoor area up brilliantly.Best thing for the outdoors ever.This will last for years to come.Great to sit around and soak up the outdoors without freezing.Great job Chimineas & Aussie Heatwave fireplaces.Even better it's Aussie made!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mark Wonson: Extremely happy with our recent purchase of the Classic Chiminea. The whole process from ordering to delivery was seamless. Outstanding product quality and looks fantastic. We can't wait for the cold winter nights to arrive so we can fire it up.
maryanne Conan-Davies: We live our Chiminea, had it for 13yrs! and it's still great. Just now bought the pizza oven attachment and loving that too. Quality products. Great service
Jason Mangan: Excellent product and great service
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Fireplace store
3. Illusion Gas Log Fires & Ultimate Wood Heaters - Dandenong
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· 436 reviews
145 S Gippsland Hwy, Dandenong VIC 3175, Australia
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4. The Log Fire Company - Gas, Wood, Electric
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· 72 reviews
Unit 7/29-31 Clarice Rd, Box Hill South VIC 3128, Australia
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Veronica Kukawski: Excellent Service
Brooke Sund: Could not fault the services provided by Mark, Spencer and all of the trades used to put our gas log fireplace in. The whole process was seamless from start to finish - punctual, reliable, friendly and cleaned up after themselves. Highly recommend!
Lyn Keller: We had a perfect shopping experience at The Log Fire Company. After the initial shock of the cost of the heater, it is a quality product and one pays for the quality. Not only is the fire fantastic but the whole customer service was hassle free and outstanding. Mark was so helpful and was happy to come and check the site out in order to confirm that the fitment would be successful. The service was prompt, professional and friendly. All of the staff are a delight to work with. The installers were extremely helpful, friendly and did a perfect job cleaning up after themselves. The communication was extremely commendable. We highly recommend this company if you want exceptional service. Well done to The Log Fire Company, you are a credit to the industry. If we could give you more stars we would.
Cristian and Fiona: If we could give this company 10 stars out of 5, we would! They were magnificent, from matching the right unit for our fire place to flawless installation. Nothing was too difficult - gas connection and electrical connection were a challenge but they made it look easy. Our new fireplace is the feature of our living room now and it is very, very beautiful.
Cheryl Hilton: We had a gas log fire installed late December.We could not have been more impressed by Mark and his whole team. They were friendly, knowledgeable, efficient and extremely professional in all aspects of their work. The team communicated well with us and were always punctual.We would highly recommend this company!
Jocelyn Parslow: Excellent service from start to finish!
Bruce McDowell: The Log Fire Company are great to deal with and provide excellent service work.
Sarah Ellis: Fantastic professional service. We had our Gas Log Fire serviced, the communication and support as well as the actual service were wonderful.
biyan zhou: Mark and his team did a great job. I am very satisfied with my new fireplace. They are professional and only took 2 weeks to finish all the jobs including the fireplace installment, building a wall and painting. The team kept the working place very tidy and cleaned up after finishing every step. I highly recommend Log Fire if you want to have a cozy fireplace in your house.
Yvonne Brandini: Have always used the Log fire company to fix and service our system and have been a pleasure to deal with . Andrew the technician is polite , punctual and super lovely , would recommend
Kevin Hurley: Just had The Gas Log Fire Company replace our old Vulcan Burwood space heater with a new Heat & Glo, i25x gas log fire. We are very happy with the completed job and like to thank Mark and his installation team, particularly mentioning Spencer for his very thorough, courteous & professional attention to detail. They are highly recommended.
Andy Buerckner: We were in a position where a changeover from an open fireplace to a gas log fireplace needed to happen with young kids, a lack of time and a desire to use it daily.The team were great with initial advice, ongoing communication and of course the service and install itself. They managed the fireplace, new mantel, electrical and of course gas works so it made the process completely straightforward.Would certainly recommend and likely use again!
Anne Foran: We are so happy with the professionalism of this company, we had email updates and confirmations as well as a text the morning of the job. They installed the fire when arranged, charged what they quoted. The staff that installed the fire were fantastic, they didn't leave a mess even though they had to remove an old fire and flue and they really knew what they were doing. I can not recommend The Gas Log Fire Company highly enough.
Sandra Hibbert: .
Kate Murphy: Mark, Bailey and the team recently installed a gas fireplace in my home and the service they provided was nothing short of exceptional. Knowledgeable, accommodating, prompt and friendly - I couldn’t have asked for anything more. I’m so happy with the end result! Highly recommend.
Mandy Hamilton: The guys at gas log were amazingly informative and helpful. The whole process was smooth and every step of the way the explained and helped out. Installation was fantastic and they were on time and extremely polite. Will and would refer to friends. Thanks we love it and it pumps out amazing heat
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5. Illusion Gas Log Fires & Ultimate Wood Heaters - Epping
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· 308 reviews
74-76 Cooper St, Epping VIC 3076, Australia
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Joanne Kouimtzis: Amazing customer service. Thanks to Diana and the team for helping us purchase our gas heaters for home. I highly recommend this store for any gas fire purchase. Thanks again team x
Spartan: Came here looking for a wood heater for dads house to replace his 30 year old one and was greeted by Mafalda who was amazing. The quote was $2K less than the opposition and she made the whole experience very easy. I left feeling very positive, confident and happy with the purchase. Daniel on the phone was also great and very helpful with any questions I had.
Allan Dekuyper: Great service george helped every step of the way couldn't have asked for a better sales team at epping
Darren Ampulski: Cannot thank Illusion enough. We purchased our gas log 18 months before we moved into our home....Covid!!!. Thank-you for your after sales service and advice well after purchase.
Louise Stuart-watt: I just had a heater installed by them the company in epping was helpfully when I found someone but the real help was the installation people they were amazing and very easy to talk to on time and if I needed help they were there thanks to them
Robert Boletti: Needed a new latch for my fairly old wood heater but the plate it hooked under was bent so needed a different style to the original part. George helped to source me one that would suit the plate better and keep the door secure. Very happy with the service
Shaye Vanden Broek: The Illusion team and Mafalda was amazing with her service, answered all our questions and made the process so easy.
Ida Stella: Great experience in purchasing our gas heater . Thank you Mafa for your advice and expertise highly recommend you and the company. Can’t wait to cosy up to our heater this winter.
Maurice And Lynn: George was absolutely awesome. Extremely helpful and full of knowledge. Highly recommend.
Paul & Stacey Groves: From the very moment we were greeted, Daniel was polite, kind, not pushy, knowledgeable and super helpful! We were so impressed with the customer service received, we purchased the fire place and would highly recommend to family and friends!
Klara Audi: welcomed us with a gorgeous smile and she knew exactly what matched my needs and my house design. The sales process was a breeze and I look forward to the installation stage them and I can’t wait to enjoy the look and the warmth of my new fireplace
Samuel G: We bought a gas fire back in September. We were served by Dianna. She was friendly and helpful. The installation went well with no hidden cost.
connor dickson: We went in to buy a fireplace for our new home. Had the pleasure of dealing with Daniel in store who helped us with absolutely everything. He made our journey nice and easy and provided us with great information to what was suited for our house.Would definitely go straight back to Daniel in the future for another fire place.
Ketan Shetye: Maf was excellent and very helpful.
Dragan: Assisted by Daniel today at Epping, amazing customer service. He went over and beyond to make sure we buy the right product for our needs. I would highly recommend this place for anyone looking to buy a fireplace. Incredible staff and products. They even gave us a “thank you for your patronage” gift.
Jodes Morris: Very professional service. So helpful & informative. Easy process for purchasing. Very happy. Thank you
nicole gorski: The team at Epping was so helpful with any questions I had about buying an electric fireplace for my new home .Great price and great service
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Fireplace store
6. Victorian Fireplaces & BBQ's - Hoppers Crossing. Weber Specialist Dealer
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· 59 reviews
2/15-17 Elm Park Dr, Hoppers Crossing VIC 3029, Australia
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Alan Bower: Quality workmanship done in a timely manner
Madeline Jane: Very happy with the outcome. Quick and easy to deal with.
peter montgomery: Very prompt and professional service from the technician and administration staff.
Tina robinson: Fantastic service from start to finish. We love our new freestanding gas fire and look forward to winters now! We have always believed in supporting local business! We tested the theory when we needed help when experiencing a manufacture issue with the fire. Dylan at Victorian Fireplaces sorted it out immediately with the manufacturers and the issue was resolved. Good service doesn’t stop at the sale with these guys, we highly recommend !
Yunus Kaman: We Walked into vic fireplaces and bbq in watergardens.. was assisted by jordan immediately. He is very professional and knowledgeable with what we wanted to purchase. He discussed the features step by step which made the decision making very easy and comfortable to purchase our very own electrical fireplace. Thank again
Chris Copping: Split system put in this morning. Awesome guys. Great work. Really great company to deal with. Communication and timing spot on. Quick turnaround. Great people 👍
Aaron Taylor: Got this baby from Trevor and the team. We couldn’t be happier. They really helped us make the right decision for our home
Sarah Taylor: Amazing customer service! Very helpful and no pressure on the sale! Very happy with the experience and advise - highly recommended !
allan williams: We recently engaged Victorian Fireplaces to replace our old gas firebox with an electric firebox. Added a reverse cycle system as well and couldn't be happier with the service and installation provided.Extremely impressed with communication and final result.Worth every star.
Jeremy Aquilina: The guys went above and beyond when I went in to purchase a weber smokefire. Having little knowledge of the product Levi took time to go over all the product features and even shared a couple of photo of his cooking experience. When it was time to take it home and couldn't get it into the car Brian made it happen and delivered it. Thanks heaps. Highly recommend.
Tiprat 4x4: Fantastic service. Very helpful!
Emma: Very good service very happy. Must make a special mention of the installers, who were excellent. They took their time ensuring the Installation was as perfect as they could deliver. Thanks so much!
Scott: Brian and the team were fantastic to deal with our install was not a straightforward one due to the location and building construction we had. Brian was extremely helpful and patient in helping us work through the how to make it work resulting in a brilliant outcome for us. Thanks very much Brian.
Zandra Schiavello: Very satisfied. Ben & Travis & Team are all about customer service. Beyond grateful, thank you
Tom Varghese: Knowledgeable, friendly staff and great service. Will recommend this store.
Monica Ricupero: My husband and I purchased a fireplace. It was the best fireplace buying experience we have had.The sales/design rep Ben had made the whole experience very customer focused, knowledgeable and professional.From start to finish the whole process has been outstanding.We would highly recommend Victorian Fireplace.Excellent service.
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7. Victorian Fireplaces & BBQ's Watergardens - Weber Store
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· 39 reviews
Unit 3, Super Centre 2, 399 Melton Hwy, Taylors Lakes VIC 3038, Australia
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Jamie Leguier: Excellent service, and they are always willing to help. Highly recommended. Large range of fireplaces, Weber BBQs, and all things Yeti.
Dorothy Angelakis: Fantastic service, blown away on the extreme efforts, that Brian went thru to find a part for me that I needed urgently. He went above and beyond to make that happen.Thank you team.Dorothy & Renee
Thelma Power: Very nice guys that installed our fireplace, but we are disappointed that after installation our fireplace had a water leak .They repaired that, but a whistle from the wind was extremely bad after that repair.Chris the owner has now been in touch, he recommended we replace the flue kit .So far it has been great .Thanks Chris , you have been very helpful.
Susan Bettridge: Amazing service by all staff at this store especially Chris who went above and beyond today for my purchase….keep up the great work I would definitely recommend this store thankyou
Trang Nguyen: Nice store.Many options to choose from.Staffs were extremely nice and helpful to explain all the different types of bbqs with suggestion.Very easy to deal with.Plenty of car park
parham torabzadeh: Service is excellent. Today Clifford assembled our BBQ . He was very helpful and did it precisely.
Mark Talbot: Very knowledgeable team who have the know how to find your ideal fireplace and get it installed. Great service from start to finish.
Simon C: Outstanding customer service
Jake Mesinovic: when he dropped off our new BBQ because we couldn't fit it in our car. Thanks a lot!
Maree Martin: Amazing company. Excellent service and Chris really helped us out when we were in a bind. Really thorough and I couldn’t recommend Chris and his team enough. I wouldn’t let anyone else touch my heater - 12 out of 10!
Karene Clements: Excellent customer service its really nice to be greeted by staff that know their products weither you are buying a BBQ, accessories, Yeti products, sauces and rubs nothing is too much trouble in assisting you with the right product to suit your needs Well Done🌻
Alan: Good service from Samantha, gave me lots of info that I needed.
Margaret Given: Wonderful service by both Brian and Troy. Looked after my many queries over more than 6 months. Would highly recommend!
Geoffrey Bennett: I recently attended the low and slow bbq class, it was a wonderful experience. Aimed at the backyard cook, we learnt new techniques and methods to improve our low and slow cooks at home. Staff were very knowledgeable, lots of information shared and we got to eat what was cooked. Great experience! Highly recommended.
David Bennett: We had a great night out with the team at Watergardens while we attended the low and slow bbq class. The pitmaster and team were very knowledgeable and lots of information was shared. The food the team cooked was delicious. Can’t wait to try the recipes at home. The showroom is fantastic with lots of fireplaces, bbqs and accessories to look at and purchase to replicate at home.
Laura Powell: Graham was lovely to deal with. Very knowledgeable and polite.
P M: This evening i arrived right on closing time. The staff member was phenomenal. he was most helpful and knowledgeable. Very impressed by the customer service here and highly recommend.
Nigel Dolbel: Just spent 45 mins talking BBQ's and accessories with Brian. Great knowledge. Clearly explained everything. And patiently answered all our questions. Best customer service we have ever received in a long time.
